Frequently Asked Questions

People from all walks of life benefit from counselling. Some people hesitate to pursue counselling because of the thought that they have too few issues or too many issues for a therapist to help. This is not true. Counselling is a wonderful starting place for wherever you may be at in life’s journey.

Individual Therapy is $200/50 minute session.

Couple Therapy is $215/50 minute session.

Family Therapy is $300/50 minute session.

We accept payment by credit card or e-transfer. Payment on your credit card will be processed using a fully encrypted system after your appointment.

If your treatment has been arranged through an agency or your workplace, payment will be obtained through this organization.

The length of therapy will be determined by you and your therapist based on your specific needs and goals. In the course of therapy, we will keep an open conversation about your progress and timelines. We encourage you to raise any questions or concerns that you have about this at any time.

Frequency of sessions is a decision you and your therapist will make together. Initially, it is sometimes helpful to meet weekly in order to get the ball rolling, especially if there are critical matters at hand. In other cases, every two or three weeks can be helpful as it gives you plenty of time to process the content between sessions. Eventually as progress and confidence grows, we may decide to move to monthly appointments, and then proceed with booster sessions from time to time as future needs arise.

Your first session is considered an intake appointment and it will be a time to get to know you better and discuss the therapy process. The first appointment also gives you a chance to 'test' out the experience and see if it might be a good fit and for your therapist to answer any questions you may have. We will have some paperwork to review and we will discuss your goals and what we could accomplish together in further counselling appointments. You will have the option of booking further appointments at the end of this session, or you can think about it further and call our office to book as needed.

Yes. We are able to offer all of our services online to clients who are in the province of Alberta.

While referrals are welcome at our office, you do not need a referral to book an appointment.

It is very important that you find a therapist who is a good fit for your personality and needs. We encourage you to begin by reading the bios of our therapists to determine what stands out in what you are looking for. If you require further guidance, don’t hesitate to reach out to our office manager to ask further questions and determine the best fit for you.

There are several ways to book an appointment at our office. You can call our office directly, email us, submit a message through the ‘contact’ page on our website, or book through our online portal located on the homepage of our website.

Your privacy and confidentiality is of utmost importance to all members of our team. We will discuss confidentiality as well as some professional limits to confidentiality at your first appointment.